We’re very pleased to be working with Defra on the Future of Farming programme. This programme is deciding how farming policy will change over the next 7 years — critical for food, agriculture and the environment.
To learn more about our transformational work in the public sector, talk to us.
Imagine a stack of paper 20,000 miles high in the centre of Whitehall. The volume of unstructured information held by government departments is vast, there are currently billions of documents held in “digital heaps” across government.
Working with our friends at Atchai, we were engaged to explore how machine learning and natural language processing technology could be applied to understand the contents of these “digital heaps”, so that policymakers can learn from previous work and KIMs (knowledge and information managers) can meet their legislative obligations.
We’re delighted to be working with UK Home Office on their Product Playbook.
The playbook will complement the GDS service manual by defining how new Home Office product teams will work and will act as a reference for already established teams to follow, supporting them to become product-centric.
Get in touch if you want to learn more.
This Sunday at 10.30am, Create | Change is featured on Sky TV Business. Watch @dariuspocha and @markdalgarno talk about working with government to innovate public services and do user-centred digital transformation. It’s more fun than the Andrew Marr Show.
This post first appeared on the One Team Gov blog.
There’s a quote often (wrongly) attributed to Einstein: “Insanity is doing the same thing over and over again and expecting different results.” Government, it appears, hasn’t got the memo. We’re repeatedly guilty of attempting ‘decisive action’ based on little evidence…
I’ve been doing a bit of thinking recently about the introduction of agile methods into organisations using non-agile methods such as PRINCE2.
In this context, I, like many other coaches, often see friction between agile delivery teams and the organisation around them. …
This article was originally published by apolitical.
We work with policy teams to design new public services, mostly in wicked problem spaces. Policy officials are often very interested in the “secret sauce” of service design, so here’s my take on the 5 essential things a service designer needs to do…
Alex wrote recently in How to make friends and winfluence people about some common ways to screw-up an organisational transformation.
Occasionally my work makes me look in the mirror. It’s not always comfortable viewing.
Designers of public services are used to using Pareto logic: you seek the 80% of benefit by actively letting the edge cases slide, even if the edge cases are actually pretty big. On many services it’s…
Go to a show&tell where a team is presenting user research insights.
Read this Government Digital Service (GDS) blog post explaining what Accessibility means.
Read this GDS Service Manual page about Assisted Digital.
Visit delivery teams and see what user research they are putting up on their team walls; talk…